PRIVACY STATEMENT

SECTION 1 - WHAT IS COVERED BY THIS POLICY?

This policy applies to all website and app development services purchased from Cyber Fort Technologies. It outlines the circumstances under which you, the client, may be eligible for a refund or partial refund.

Charges for recurring services such as subscriptions, SaaS services, and monthly/yearly contracts. Once these services are activated, refunds are not available. You can, however, request to discontinue the service at any time, and it will be terminated at the end of your current payment term.

SECTION 2 -WHAT IS NOT COVERED BY THIS POLICY?

1. Services not explicitly mentioned in the invoice associated with your project are considered out-of-scope and will be charged separately. These include, but are not limited to: Travel expenses
2. Costs of software, services, or equipment purchased for your project
3. Additional hours spent on tasks beyond the initial scope
4. Data entry and content update work after the initial 3-month warranty period
5. Manufacturing process and related costs
6. Additional human resource management and costs
7. Any services not included in the signed contract
   
   
   

   SECTION 3 - WARRENTY PERIOD

   
   

   We offer a 3-month warranty period on all websites and apps we develop. During this period, you may report any bugs or errors arising from our work, and we will fix them at no additional cost.

   
   

   SECTION 4 - REFUND POLICY

   
   

   1. Premature project closure: If you choose to terminate the project before completion, the advanced payment is non-refundable. Additionally, a "premature project closure fine" of 15% of the total invoiced cost will be applied.
   2. Project non-delivery: In the unlikely event that we fail to deliver the project due to unforeseen circumstances, we will partially or fully refund the amount paid after deducting any expenses incurred for out-of-scope services as outlined in clause 3 of the contract.
   3. Purchase returns: If we purchase any items on your behalf and you later return them, any refunded amount will be credited back to you.
   
   
   
   

   SECTION 4 - IMPORTANT NOTES

   1. This policy does not supersede the terms and conditions of your signed contract.
   2. All refund requests must be made in writing to [insert email address].
   3. We will review all refund requests on a case-by-case basis and make a decision within [insert timeframe].

   
   

   
   

   We believe in providing our clients with high-quality services and are committed to resolving any issues to your satisfaction. If you have any questions about this policy, please don't hesitate to contact us.